Generally, most people don't mean what they say. There is a contrast between what people say and what they actually mean. According to research the impact of what you say is 7%, how you say it, i.e. voice modulation, tone and so on is 38% and the remaining 55% is body language.
Aren’t the statistics interesting? What is so prominent about non-verbal communication? Why is it given such importance?
Body Talk
There are two parts in communication; the verbal and the non-verbal. The latter is generally referred to as body language. Does the body have a language? The answer is yes. There is a meaning in each and every body movement or gesture. According to the Oxford dictionary, “A gesture is a movement of a part of the body to express an idea or meaning” or “An action performed to convey one’s feelings or intentions.” It’s a form of non-verbal communication made with a part of the body, and used instead of or in combination with verbal communication.Body language is simply the outward reflection of a person’s mental or emotional condition. Observing the body language of a person can convey a lot about him or her. It is given so much importance because “Actions speak louder than words”. The body doesn’t know how to lie. Unconsciously, it telegraphs the thoughts as you fold your arms, cross your legs, stand, walk, move your eyes and your mouth.
